Need Help With The App?
Use Chat support below to open our help panel, or email us for login trouble, broken chapters, bugs, missing notifications, billing questions, or anything that feels off while you are reading or using the app.
Email remains available at [email protected].
Send your account email or username, the page link, what went wrong, and any screenshot or error text you have. That usually saves a round trip.
Join The Discord
If you want to talk with readers, authors, and the team directly, join the official NovelCult Discord server.
The server is called NovelCult Network. Established May 2025, it is where our Creative Writing and Web Novel & Storytelling community hangs out while the platform takes shape.
We want webnovels to feel more transparent, fairer, and more community-led.
- For authors: clear terms, fair pay paths, and control over your work.
- For readers: straight updates, real conversations, and no hidden catches.
When you join, say hi in #introductions, skim #rules, then drop into #general-chat.
Ask in Discord: Join Discord.
Discord is great for quick community questions. Use email for account recovery, private data, copyright notices, or anything you want handled in writing.
Privacy And Account Data
For data access, account deletion, corrections, ad/privacy choices, or privacy questions, email [email protected].
Tell us which account or email the request is about and what you need changed, sent, or deleted.
Copyright / DMCA
If you own a work, or represent someone who does, send copyright notices to [email protected]. See the DMCA/Copyright page for notice requirements.
A useful notice includes the work you own, the NovelCult URL, your contact details, a good-faith statement, and your signature.
Reports And Safety
For harassment, impersonation, spam, unsafe content, age-rating concerns, or anything else that needs moderation, use the report tools in the app. If you cannot find one, email [email protected].
The Content Policy explains what the team reviews against.
Authors And Imports
Moving a story over, proving ownership, fixing an author profile, or stuck on an import? Start with the migration guide and then email [email protected].
For ownership checks, include your NovelCult account, the story link, and the way you can be reached on the original publishing platform.
Official Links
- Discord: https://discord.gg/novelpedia
- Reddit: https://www.reddit.com/r/NovelPedia/
- LinkedIn: https://www.linkedin.com/company/novelpedia
- Instagram: https://www.instagram.com/officialnovelpedia/
- Facebook: https://www.facebook.com/p/NovelPedia-Official-61579297013608/
- YouTube: https://www.youtube.com/@OfficialNovelpedia
Company Details
NovelCult is owned and operated by NovelPedia Private Limited, an Indian private limited company registered in Raipur, Chhattisgarh, India.
Registered office: Bansi Sect. 2 Shrinagar, Gudhiyari, Raipur 492008, Chhattisgarh, India. Web: https://novelcult.com. Email: [email protected]. CIN: U62099CT2026PTC020607.
Paid reader subscriptions are sold by Truck Kun, Inc., a Delaware corporation and subsidiary of NovelPedia Private Limited. Address: 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States.